Privacy & Cookie Policy

Who we are

At Baxter Sound Pty Ltd, we offer professional sound design and mixing with the flexibility of remote, onsite or in studio audio post production services. With the ever-changing creative and post production industries, we strive to make our services flexible and affordable, while still creating high end professional audio post production for our clients.

Our website address is: http://baxtersound.com.au.

What personal data we collect and why we collect it

Baxter Sound takes your privacy seriously and will only use your personal data to administer enquiries from this website and/or to provide the services you request from us when contacting us via this website, or direct contact via email or phone.

If you provide us with personal data about others, or if others give us your personal data to us, we will only use that personal data for the specific reason for which it was provided to us, in relation to the business services we provide.

We do not transfer your personal data to third parties for the purposes of marketing.

Contact forms

We will only use the personal data collected when you submit a contact form to administer your enquiry and provide the business services you are requesting from us.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

We use cookies to help us to analyze the use and performance of our website and services. Cookies used for this purpose are Google Analytics. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Here is a link to Google’s privacy policy: Google

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser.

You can however obtain up-to-date information about blocking and deleting cookies via these links: Chrome | Firefox | Safari

Blocking all cookies will have a negative impact upon the usability of many websites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and/or services.

Who we share your data with

Information shared internally

To liaise with you, regarding the legitimate business services requested, your personal data is stored and shared in our internal contacts database (Shared Contacts for Gmail) with our internal production and administration employees in order to conduct our business with you.

Here is a link to the privacy policy for our Google contacts sharing application: Shared Contacts for Gmail

Information shared with our suppliers

We use a number of third parties, facilities and freelance personnel to conduct our audio post production services. Namely, talent management services, music licensing regulators and collection agents, recording studio facilities, freelance post production personnel and freelance production personnel. We only disclose the information necessary to enable these third parties, facilities and freelance personnel to provide the services you have contracted us to do. Our suppliers are contracted to comply with our instructions and we require that they do not use your personal information for their own business purposes.

Information shared via third party social buttons, widgets and other embedded content

Some of our online content carry embedded content controlled by third parties for services such as social sharing and displaying video or images. When you interact with this content, they may collect information from and about you and your interaction with their content. This activity will be subject to their privacy policy and the settings for your chosen network. Please be aware that they may track your activity, through the use of cookies or similar technology, without you needing to interact with them. If this concerns you, ensure you log out of their services before using our website.

Here are links to the privacy policies for the following third party services: Facebook | Linkedin | Twitter | YouTube | Soundcloud

Information shared with other parties

Generally, we will only disclose your data to other parties with your consent, for example if you choose to share content via social media functionality. We may also disclose your personal information to law enforcement agencies, government/regulatory bodies, internet service providers and content protection organisations as required or allowed by law. For example, if you post inappropriate or objectionable content on our services or where we reasonably believe you may be in breach of the law, we may report your content and behaviour to relevant parties.

How long we retain your data

The personal data we hold on our systems for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the provisions outlined in “What rights you have over your data”, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Request access to your personal data (commonly known as a – data subject access request). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.  If you would like to know what information we hold about you, you may submit a request to us by using the contact details below.

We will grant access to your personal information, subject to verification of your identity. We will process your request within the timeframe required.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure (deletion) of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

If you would like us to delete your information from our records then please contact us using the details below and we will respond within a reasonable time but within no more than 3 working days. Please note that we may be required to retain certain information by law and/or for own legitimate business purposes.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw.

Our contact information

This website is owned and operated by Baxter Sound Pty Ltd.

We are registered in Australia and our registered office is at 15 Chase Boulevard, Berwick Victoria 3806.

Our principal place of business is at15 Chase Boulevard, Berwick Victoria 3806.

You can contact us by writing to us at the address above, or email us or call us on the details listed on our contact page.

Additional information

How we protect your data

All systems, devices and networks have high encryption password protection to protect your personal data.

What data breach procedures we have in place

If a breach or unauthorised access of your personal data takes place that is likely to “result in a risk for the rights and freedoms of individuals”, we will notify you within 72 hours of becoming aware of the breach.

What third parties we receive data from

Google Analytics gathers information about our website users by means of cookies. The information gathered relating to our website, is used to create reports about the use of our website which we use to understand user interaction.